Contact Us
At MECHTRIVY INTERNATIONAL (OPC) PRIVATE LIMITED, customer support is our top priority. Whether you need assistance with your order, have questions about our products, or need help with returns, our team is always ready to support you.
Customer Support
+91 9564784907
Available Monday to Friday
Timing: 9:00 AM – 6:00 PM
We aim to respond within 24–48 hours on working days.
Corporate Office
MECHTRIVY INTERNATIONAL (OPC) PRIVATE LIMITED
- Building/Flat: BAKSHI MARKET
- Road/Street: JESSORE ROAD
- City/Town: Bangaon
- District: North 24 Parganas
- State: West Bengal
- PIN Code: 743235
Order & Return Help
You can manage your orders anytime through My Account → Orders.
- Track your order
- Request return or replacement
- Cancel order (before dispatch)
- Check refund status
Reach us for:
Delivery issues • Damaged/wrong product • Size queries • Delayed refunds • Payment issues • Feedback • Bulk enquiries
Grievance Redressal
As per Indian IT & Consumer Protection rules, you may contact our Grievance Officer:
Name: Sourav Golder
Email: info@mechtrivy.com
Phone: +91 9564784907
Hours: Mon – Fri (9:00 AM – 6:00 PM)